Baystate Franklin Medical Center
Owned by Baystate Administrative Services, Inc.
Greenfield, MA • Hospital ID 220016
What You Need to Know
| Emergency room wait time |
3h 15m
This is 24m shorter
than the MA average
Ranked #13 of 53 MA hospitals for speed
Faster than 75% of MA hospitals |
|---|---|
| Patient safety record |
30.9 out of 100 patients return within 30 days
0.9 complications per 1,000 procedures
85 out of 100 patient satisfaction score
Average readmissions+2%
Fewer complications-10%
Average patient experience+1%
|
| Ownership class | Not reported |
Overall Score
62
Out of 100 (compared to other MA hospitals)
Good performance
Based on emergency wait times, safety records, and patient satisfaction
How We Rate Hospitals
We compare each hospital only to others in the same state. This keeps comparisons fair since different regions have different challenges.
Above Average
Top third of MA hospitals
Top third of MA hospitals
Average
Middle third of MA hospitals
Middle third of MA hospitals
Below Average
Bottom third of MA hospitals
Bottom third of MA hospitals
Faster Emergency Rooms Nearby
Other MA hospitals where patients typically wait less time:
Faster emergency rooms in MA
Hospitals in MA with shorter average emergency room wait times
- Nantucket Cottage Hospital 102 min
- Fairview Hospital 119 min
- Martha's Vineyard Hospital Inc. 149 min
- St. Elizabeth's Medical Center 151 min
- Athol Memorial Hospital 160 min
Understanding the Terms
Readmissions: When patients need to return within 30 days of being discharged. Lower numbers are better.
Complications: Problems that happen during or after procedures, measured per 1,000 procedures. Lower numbers are better.
Patient satisfaction: How patients rate their overall experience on surveys. Higher scores are better.
OP-18b: The official national measure of emergency room wait times.
Data sources: Official federal datasets from CMS (Centers for Medicare & Medicaid Services). Updated monthly. This information is for educational purposes and should not replace medical advice.
Questions about this data? Learn how we calculate these scores or report an error.